Aura frames are a great way to share and display your memories with loved ones. With an Aura account, you have access to the free Aura app and our Web Uploader. You can easily set up your account with an email address and a password of your choice via the Aura app or Web uploader.
An Aura account is required to set up, control, and upload photos onto a frame. If you do not have an existing Aura account but wish to simply gift a frame to someone, you can give them the frame as it is. Alternatively, with an Aura account, you can prepare the frame as a gift: Preparing a purchased frame as a gift.
Sending or Using Aura abroad?
The free Aura app is available worldwide for both iOS and Android devices, you can also access the Web uploader worldwide.
The Aura app allows members to have multiple frames under their account, this means someone can be added to frames of members in different countries. Once invited to a frame, it will appear under the account within the App.
Managing your Aura account
If you require a password reset, you can do this using the Aura application. Please click here to view the step by steps instructions.
Useful article regarding your account
| If you no longer require an Aura account and wish for us to delete your details, please contact us with the email address you have associated with your account. |