I would like to reset my frame. What should I do?

There are two ways you can reset your frame.

1. Reset from the Aura App

Click on the "Settings" icon at the top right of the Aura App and tap on your frame name. Scroll to the bottom where you will see "Reset Frame" and confirm you'd like to reset your frame when prompted to do so.

2. Factory Reset on the frame

Locate the reset button on the back of the frame between the two power input holes; using a tool like a toothpick or paperclip, hold down the button for five seconds. The display will turn off and a loading icon will indicate the frame is powering back on.

Please note: Resetting your frame will remove all of your photos and restore your frame to factory settings.

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