How do I reset my Aura account password?

If you forget your password to login to your Aura account, you may reset it at any time using the Aura App.

First make sure your WiFi is turned on, then open the Aura App and click "Sign In." Select "Forgot?" next to "Password" on the sign in page and enter your email address. Check your inbox for an email from Aura titled "Reset password instructions" which will contain a link to reset your password. Tap on the link in the email to create a new password. Your password won’t change until you open the link in the email and change it.

Please keep in mind your Aura account password must be more than 4 characters long. The reset password link will expire after 6 hours, after which you may reset it again by following the steps above.

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