How can I give an Aura Frame to someone who struggles with technology or does not have a smart device?
Aura Frames require a smart device or the web uploader to set up the frame and to connect it to a (2.4GHz) WiFi network.
If you want to give the frame to someone who doesn't have access to a smart device or to our web uploader, you have the following setup alternatives:
- Physically take the frame to their home and use your own smart device to set it up.
- Pre-set the recipient's WiFi credentials on the frame so that it automatically connects to their network once connected to power.
What you need to know before you consider pre-setting the WiFi:
If you want to proceed, please follow Option 2 in our main "Gift Preparation" FAQ to physically pre-set the recipient's WiFi as part of the PHYSICAL Gift Preparation flow.