How do I set up my frame for the first time?

Follow the steps below!

1. Plug in the Aura Frame and set up your stand.

Plug the power cord provided to you with the Aura frame into the back of your frame. If you have a Classic frame, please note that the correct hole is blue, not yellow.

Once you have plugged in the frame, your Aura will turn on and show 4 numbers.

2. Download the Aura app on your device.

Go into your Google Play Store or App store, search for the Aura Frames app and download it.

If you have an iPad, open the App store and search for Aura Frames. Once you tap "Search," you will see a filter button to the left of the search bar. Tap into the filter button and into "Supports." Then select "iPhone Only." You will then be able to see the Aura Frames app.

3. Create an account in the Aura app.

Open your Aura app, and tap "Sign Up." Enter your first name, email address, and password. Tap create account.

4. Connect your frame.

Make sure your device is connected to a 2.4GHz WiFi network and your bluetooth is turned on.

Once you have created your account, the app will ask you what you would like to do. Tap "Set Up New Frame," and follow the instructions. You will be prompted to match the four digits displayed on the frame with the four digits displayed on your phone. Then hit connect now, and name your frame.

If you require further assistance please don't hesitate to contact Aura's Customer Support by emailing or calling 646-630-7237.



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