When the Email Gift Setup or Gift Code Setup are not possible for preloading photos (e.g. our Classic or Wood frames); or if you simply want to see the photos on the physical frame before giving it as a gift, here are the steps you need to take for physical gift setup and more importantly, the steps that are required to setup the frame at the gift recipients home where a smart device is required for setup.
Follow these steps to set up the frame as a gift:
Visit the Apple App Store or Google Play and search “Aura Frames” to locate and install the free Aura App. Alternatively, you can go to auraframes.com/app to download the app.
Create your own Aura account by entering your email address. Tap GET STARTED and on the next screen input your name and a strong, unique password.
After you complete the setup instructions and you are satisfied with the photos appearing on the frame, disconnect the frame from the mains and pack it up for your recipient.
Important: The frame is now set up, but connected to your own WiFi network. When the frame is plugged in at the new location, it will continue to look for the original network. Please note, you cannot change the frame's WiFi network remotely and it's required that either you or another frame member with their smart device are present to change the WiFi network for the frame.
If this is not possible, you need to invite gift recipient to the frame so they can use their smart device (if available) to change the network themselves. To change the WiFi network, follow this FAQ.
If you would like to review our other Gift Setup options, please find a clear comparison HERE.