All invited frame members, also known as contributors, have full visibility and editing rights within the frame if they use the Aura app. This means they can remotely:
- View all photos and videos uploaded to the frame, including those shared by other contributors.
- Modify the frame settings, which is particularly useful when managing the frame on behalf of a friend or relative (Note: WiFi settings can only be changed onsite)
- Invite additional friends or family members to join and contribute to the frame.
| Important Note: While all contributors can view the photos and videos uploaded to the frame, they do not have access to each other’s personal photo libraries. |
Actions That Affect Other Frame Members
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Deleting a photo, video, or auto-added album: The content will be permanently removed from the frame, the app, and our server. Frame members (including the original uploader) will not receive a notification, but they may notice that the content has disappeared from the "Photos" section in their app.
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Excluding a photo or video from the slideshow: The photo or video will remain visible in the app but will no longer be displayed on the frame. Frame members (including the original uploader) will not receive a notification, but they may notice a small crossed-out eye icon indicating that the content has been excluded.
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CAUTION: If you have multiple frames, please ensure you are on the correct frame. Removals permanently delete the member and their photos.
The removed frame member will not receive any notification of their removal. The frame they are removed from will disappear from their Aura app. Other members will not be notified either, but they may notice in the app's "Members" section that the removed member is no longer listed. Additionally, any photos uploaded by the removed member will be permanently removed from the frame and cannot be restored.
If you have any questions about the privacy of your account or how we protect your photos and videos, please refer to our Photo/Video Access and Privacy FAQ and Privacy Policy. If you require further assistance, please don't hesitate to contact our Customer Care team directly.