This article explains how to turn off your frame, remove photos, and more, using Aura's controls - available on all touch bar-equipped Aura's frames today !
| Note: The frame software is automatically downloaded to new frames, so you may have to leave your new frame turned on and allow up to 24 hours for this feature to become active |
Aura's Smith, Walden, Mason, Sawyer, and Carver frames feature built-in touch bars on one or two sides of the frame allowing users to easily change the photo on their frames display by swiping forward or back on the top touch bar, view photos details by swiping up or send some love to the person who added the photo to their frame by swiping the top or side touch bar.
| Note for Aspen frame users: The Aspen frame also features a touch bar for browsing and interacting with photos, but it does not support turning the frame off via the touch bar. Instead, Aspen has a dedicated sleep/wake button located on the back of the frame for this purpose. |
Turning the frame on or off
- To turn off your frame, hold your fingertip on the touch bar at the top of your frame until you see a menu appear.
- Swipe your finger across the touch bar to select the "Off" button, then tap again.
- Swipe your finger across the touch bar again to confirm. Cancel by tapping on the touch bar again before the animation completes.
- To turn the frame back on, tap and hold the top touch bar.
Excluding photos from your frame
- Tap and hold the top touch bar to bring up the menu.
- Swipe your finger across the touch bar to select the "Remove" icon, then tap again.
- Swipe your finger across the top touch bar again to confirm. If you change your mind, tap the touch bar again before the animation completes.
Replaying Live Photos & Videos
- To replay an iOS Live Photo or video on your frame, tap and hold the top touch bar to bring up the menu.
- Swipe your finger across the touch bar to select the "Play" icon, then tap again.
Sending some love to the person who shared the photo
- Tap the top or side touch bar a few times in quick succession to “like” the photo or video. You’ll see hearts appear on the screen as confirmation
- The person who had submitted the photo will receive a notification (if activated on their smart device) that their photo was loved! Simply tap once on the top or side touch bar of the frame, you'll be able to view information about where and when the photo was taken.
| Note: If you notice hearts appearing on their own or photos changing unexpectedly without touching the Touch Bar, this may indicate a Touch Bar issue. Please contact Aura Support so we can help troubleshoot your frame. |
Viewing Photo details
- Simply tap once on the top or side touch bar of the frame, you'll be able to view information about where and when the photo was taken.