What is Aura Post?
Aura Post lets you create personalized photo cards right from the Aura app. Choose a photo, write a message, select a recipient, and we'll print and mail the card for you. Cards can only be sent to U.S. addresses.
Aura Post is currently available on iOS (iPhone and iPad) for select customers, so you may not see it in your app.
How much does Aura Post cost?
Starting at $7.95 (plus tax).
What size are the cards?
Our flat cards measure 4.5” x 6.25” and come with a matching envelope.
What is the printing quality of the cards?
Cards are printed on thick, premium card stock with a soft eggshell finish to bring out the details in your photos.
Can I customize my envelope or paper selection?
Not at this time. You can choose from several card designs, but all cards are printed on the same premium card stock and come with a matching envelope.
How do I know if my photo will print well?
You can upload any photo you like; however, higher-resolution photos will look best. We will warn you in the app if your photo is too low-resolution for high-quality printing.
Can I purchase multiple cards at once?
Currently, orders are limited to one card per order.
When will my card arrive at its destination?
Cards typically arrive within 5–10 business days. Expedited shipping is not available at this time.
How can I track my card?
Tracking is not available for Aura Post. Cards generally arrive at their destination within 5–10 business days. You will receive an email when the order is confirmed and when it has left the printer.
My card hasn’t arrived yet. What should I do?
If it has been fewer than 10 business days since you placed your order, please allow a bit more time for delivery, as shipping can occasionally take longer than expected. If you still haven’t received your card after 10 business days, please contact Aura Customer Care for assistance.
How can I cancel my order?
Orders may only be canceled within 30 minutes at https://auraframes.com/purchases.
Can I change or edit my order after placing it?
No. However, you can follow the steps above to cancel your order within 30 minutes for a full refund, then place a new order with the correct information.