The Aura app automatically positions your photos so they look their best on your frame. It takes into account your frame's orientation (portrait or landscape) and the photo's composition, giving priority to faces.
Manually adjusting how a photo is positioned
If you'd like to change how a photo is framed, open the Photos section of the Aura app, tap the photo, and then select Position:
- Pan: Drag the photo with your finger to choose the area you want to show.
- Zoom: Pinch to zoom in on part of the photo, or zoom out to show the whole photo. When you zoom out, black bars will appear on either side of the image.
- Rotate: Rotate the photo if it's in the wrong orientation.
- Switch orientation (Carver, Buddy, and Gallerie only): Tap the rectangle icon shown below to switch between portrait and landscape.
- Save: When you're happy with the adjustment, tap Save.
| Why does the app still show my full photo? Your adjustment only changes how the photo appears on the frame. In the app, the original stays visible in full so every frame member can see it. To check your adjustment, use Show Now to display the photo on the frame, or open Remote Control in the app. |
Carver frames: portrait or landscape
Carver is a landscape-only frame, so the app will offer to convert your photo to portrait (4:5) or landscape (16:10).
Choosing a background
Photos that don't fill the screen are centered on your frame. In the Aura app settings, you can choose a black background or a filled background.
If the information in this article hasn't helped you resolve your problem, please submit a detailed support request and Aura's Customer Care Team will help.