Welcome

Aura digital frames are beautifully designed WiFi frames that connect people around the world through a brilliant photo-sharing experience enabled by Aura’s cloud servers. This online user manual compliments the more concise print version that came with your frame.

Your Aura Frame

You cannot go wrong with any of our Aura frame models since they all come with LCD screens (440-450 nits brightness) and share most features including excellent Aura display quality and premium designs. More information on our various models can be found here.

Get Started

To set up your Aura frame, you’ll need the following: 

• Power
• 2.4 GHz WiFi network connection
• Bluetooth-enabled Smart device*

*While you do not need a smart device to enjoy the frame, a Bluetooth-enabled smart device is needed to connect the frame at its final destination or to preset the WiFi network if this is being prepared for a recipient.
Related articles:

• Technical Requirement
• Finding the Aura app
• Data and Electricity Consumption

Setting Up My Aura Frame

Download the free Aura frames app and easily sync your camera roll, iCloud, and Google Photos. After unboxing your frame simply remove the film "Happiness Starts Here" by pulling on the tab on the side of the film and it should come right off. Set up the frame on your WiFi.

Related article:

• Setting up a new Aura Frame

Giving Aura as a gift

Aura frames are a great way to stay connected with loved ones all around the world. Through our gift options, you can offer frames to friends and family and preload the frame with photos/videos. 

Related articles:

• Aura Gift's Options
• Preparing a purchased frame as a gift
• Using the gift claim code

Adding Photos/Videos

With unlimited storage, you add all your favorite memories to your frame. Adding photos/videos is simple by using the Aura app. Alongside the Aura app, we have alternative ways such as using the photos scanner, using the share sheet feature from your device, uploading from a computer, or uploading via email. 

Related articles:

• Adding Photos
• Adding photos from a computer to a frame
• Adding & removing albums on your frame
• Uploading and viewing videos on your frame
• Using the photo scanner
• Using the share sheet
• Photo Access and Privacy

Invite Members

You can invite your entire family and friends anywhere in the world to share their photos onto your frame(s), and never worry about running out of space. Non-existing Aura users will need to create a free Aura account to contribute to your frame(s).

Related articles:

• Inviting or Removing members to a Frame
• Do I need an Aura account?
• Access rights for frame members

Customizing My Frame

You can control and easily customize your frame to your preferences within the Aura app. Whether it is to have your photos displayed for a shorter or longer period of time, the Aura app allows you to change this with a few clicks.
Related Articles:

• Setting a timed slideshow interval
• Order of photos in the slideshow

Managing Multiple Frames

Invited or own more than one frame? No problem at all, with an Aura account you can manage multiple frames, and access all of them through the Aura app. 

Related articles:

• Managing multiple Aura frames
• Adding photos to multiple frames
• Photo transfer from one frame to another frame

Changing my Wifi Connection

Aura frames are required to constantly be connected to a WiFi network (2.4 GHz band only) and plugged into a power outlet to operate and receive new content. Wifi connection updates are done using the Aura app, however, this can not be completed remotely.

Related articles:

• Changing the frame's Wifi network
• Pre-setting a Frame's Wifi Network

Privacy and Compliance

At Aura, we take your privacy seriously, and we understand the importance of protecting your personal data. Full information regarding our privacy policy can be found here.

More Resources

For a detailed overview of all features please visit this article. For more support and troubleshooting information please head to our online help center.