Welcome to Aura, and congratulations on your new frame! Whether it’s a thoughtful gift or a special treat for yourself, we’re excited to help you make the most of your new frame. In this guide, we’ll walk you through each step of the setup process, ensuring it’s quick, simple, and enjoyable. By the end, you’ll be ready to enjoy your memories in no time!
Before you begin: Your Aura frame ships with a protective film on the screen that says “Happiness Starts Here” or “Picture More Joy.” Be sure to remove this film by pulling the small tab on the side of the screen before setup.
What You’ll Need:
- Your Aura frame and power adapter.
- A smartphone or tablet (platform version - iOS 14 & up and Android OS Oreo (8.0) or higher.
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The free Aura Frames App (available on Google Play and the Apple App Store).
Want a quick visual guide?
If you prefer following along with a video, we’ve got you covered! Watch the video below to see the entire setup process from start to finish. Don’t worry—there’s still plenty of helpful information ahead, including tips and links to more in-depth guides on maximizing your Aura frame’s features.
Step 1: Download the free Aura Frames App (Finding the Aura app)
- Go to the Google Play Store or Apple App Store.
- Search for “Aura Frames” and download the app.
- Open the app and create a free Aura account. If you already have an account, log in.
| Aura frames do not require a subscription. The Aura app, account creation, and all in-app features are completely free. |
Step 2: Unbox and Plug In Your Frame
- Carefully unbox your frame and plug it into a power outlet.
- A 4-digit code will appear on the frame’s display.
Step 3: Connect Your Frame to the Aura App
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Open the Aura Frames App on your device.
- New users will be guided directly to the setup screen.
- Existing users: Tap “+ NEW FRAME” in the app (See below)
- IMPORTANT: Select “It’s for me,” even if you’re setting up the frame for someone else. (Choosing “Someone else” starts the gift preparation flow.)
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If Bluetooth is enabled on your device, the app will automatically detect the 4-digit Bluetooth code displayed on your frame. This temporary connection is just to help set up WiFi—your frame will use WiFi exclusively after setup.
- Troubleshooting Tip: If the app doesn’t detect the Bluetooth code, follow the steps in our Bluetooth Troubleshooting Guide.
Step 4: Connect to WiFi
- In the app, you’ll see a list of available WiFi networks.
- Select your network and enter the password.
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Once connected, your frame will display: “Connected! Please add photos in the Aura App.”
- Troubleshooting Tip: If your network doesn’t appear, or if you encounter issues, check our WiFi Troubleshooting Guide.
Step 5: Personalize Your Frame
- Name your frame to make it easy to identify. This can be changed at any time in app settings: Renaming your Aura Frame
- Invite family and friends to contribute photos to the frame via the app. For more information and details on managing frame members click here.
What If My Frame Was Preloaded as a Gift?
If the frame was a gift, the giver might have added photos or a digital gift message:
- If the gift was prepared via the Gift Setup QR code, the preloaded content will appear automatically once the frame is connected to your WiFi network.
- If the giver created a virtual claim code and shared it with you, you can enter it during the frame setup. The app will ask if the frame was a gift - simply confirm and enter the code. Learn more about Claim Code here.
Explore Aura’s Features
Now that your frame is up and running, it’s time to dive into the Aura App and discover all the incredible features at your fingertips. From adding photos directly from your phone or Google Photos to inviting friends and family to contribute, the possibilities are endless! You can also manage your frame’s settings to tailor the experience to your needs.
To make the most of your Aura frame, check out these helpful guides:
- Online User Manual for an in-depth look at all the app’s functions.
- Detailed Overview of the Aura App for a closer look at its powerful features.
- Adding Photos & Videos to keep your frame fresh with new memories.
- Managing Multiple Frames for easy control over several devices.
These resources will help you unlock all the potential of your Aura frame, so you can enjoy every moment seamlessly!