Aura Help Center

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Orders and Delivery

Everything you need to know about orders, delivery, warranty and returns

Aura as a Gift

Information about giving or receiving Aura, including Aura Gift Setup

Frame Setup

Get help setting up your new frame or creating an Aura account

Troubleshooting

Information and support on issues with your account, app or frame

Manage Photos & Videos

Learn how to add, edit, and remove photos & videos using the Aura app, web uploader or Google Photos

Product Information

Browse frequently asked questions about Aura frames
Knowledge Base