Aura Help Center

Aura Customer Care is here to help.

Everything you need to know about orders, delivery, warranty and returns

Learn all about giving an Aura frame (and easy Gift Setup), plus tips for giftees.

From creating an Aura account to setting up your frame in no time.

All the things you need to solve any issue, from app and account to physical frame.

And videos too! Learn how to add and edit all kinds of content on your phone or desktop.

Still have questions not covered on this page? Check out more answers here.