Aura Help Center

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Categories

Help Center

Orders & Delivery
Everything you need to know about orders, delivery, warranty & returns
Manage Photos & Videos
Learn how to add, edit & remove photos & videos using the Aura app, web uploader or Google Photos
Troubleshooting
Information and support on issues with your account, app or frame.
Frame Setup
Get help setting up your new frame or creating an Aura account
Aura as a Gift
Information about giving or receiving Aura, including Aura Gift Setup
Product Information
Browse frequently asked questions about Aura Frames.

Frequently asked questions