Aura Frames
Aura Logo
Shop Frames
How it Works
Gift Aura
In-Store Pickup
Help
United States
United Kingdom
Canada
Deutschland
France
Mexico
hamburger-menu
Shop Frames
How it Works
Gift Aura
In-Store Pickup
Reviews
Return to Help Center Homepage
Before You Buy
Compare frames, explore gifting options and find shipping and returns info
{[{category.name}]}
{[{section.name}]}
Aura Help Center
Before You Buy
Technical Requirements
Technical Requirements
Can I take my Aura frame on a plane?
Using Aura frames abroad
Data and Electricity Consumption
How can I connect to a Captive Portal Network?
Connecting to an Enterprise Network
Shipping Returns & Warranty
Where is my Aura Frames Order?
Aura's Return Policy
Aura's Warranty Policy
Where to buy Aura Frames
Meet the Aura Customer Care Team
Promotions & Discounts Details
See all 10 articles
How Aura Works
Common Questions Before & After Ordering Your Aura Frame
Detailed overview of the Aura app features
Can Aura Frames be used without a smart device (phone / tablet)?
Online User Manual
Gifting an Aura Frame
Gifting a Frame: Troubleshooting
Gifting a Frame: Overview & Preparation
How to delete a duplicate gift
Compare Frames
Aura Ink Frame
Aspen Frame
Walden Frame
Overview of Aura Frame Models
Need more help?
Email Us