Aura Frames
Aura Logo
Shop Frames
How it Works
Gift Aura
In-Store Pickup
Help
United States
United Kingdom
Canada
Deutschland
France
Mexico
image/svg+xml
Openclipart
Belgium
Netherlands
image/svg+xml
Openclipart
Luxembourg
hamburger-menu
Shop Frames
How it Works
Gift Aura
In-Store Pickup
Reviews
Return to Help Center Homepage
Close
Select your location
Current:
United States
English
image/svg+xml
Openclipart
image/svg+xml
Openclipart
Choose country:
Select Country
Choose language:
Select Language
Submit
Before You Buy
Compare frames, explore gifting options and find shipping and returns info
{[{category.name}]}
{[{section.name}]}
Aura Help Center
Before You Buy
Technical Requirements
Technical Requirements
Can I take my Aura frame on a plane?
Using Aura frames abroad
Data and Electricity Consumption
How can I connect to a Captive Portal Network?
Connecting to an Enterprise Network
Shipping Returns & Warranty
Where is my Aura Frames Order?
Aura's Return Policy
Aura's Warranty Policy
Where to buy Aura Frames
Meet the Aura Customer Care Team
Promotions & Discounts Details
See all 10 articles
How Aura Works
Common Questions Before and After Ordering Your Aura Frame
Detailed overview of the Aura app features
Can Aura Frames be used without a smart device (phone / tablet)?
Online User Manual
Gifting an Aura Frame
Gifting a Frame: Troubleshooting
Gifting a Frame: Overview & Preparation
How to delete a duplicate gift
Compare Frames
Astra Frame
Parker Frame
Aura Ink Frame
Aspen Frame
Walden Frame
Aura Frame Comparison Guide: Which Aura Frame Should I Choose?
Need more help?
Email Us