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How it Works

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  1. Aura Help Center
  2. Product Information
  3. Product Information

Product Information

  • Aura Frames Systems Status
  • Detailed overview of the Aura app features
  • Technical Requirements
  • Aura’s Privacy and Data Collection Practices
  • How to change your language preference in the Aura App ?
  • Can I take my Aura frame on a plane?
  • Automatic Inactive Aura Account Deletion
  • Aspen Frame
  • Meet the Aura Customer Care Team
  • Can Aura Frames be used without a smart device (phone/tablet)
  • How to delete your Aura account ?
  • Online User Manual
  • Managing the Aura Frames app notifications
  • Aura's Software and Firmware Updates
  • Using the Touch Bar controls
  • Aura Frame Auto On/Off and Schedule
  • Removing a Frame from your App
  • Managing multiple Aura frames
  • Data and Electricity Consumption
  • Access Rights for Frame Members
  • Cleaning and caring for your Aura Frame
  • Aura and Amazon Alexa

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