Information and support on issues with your account, app or frame.
- Gift Recipient can't set up their frame
- Where to find my Aura frame's MAC address?
- Issues with your Bluetooth connection
- 2.4GHz vs 5GHz WiFi Connection
- Does Aura offer phone support?
- Resetting your Aura Frame
- Finding your Aura Frame's Serial Number
- Logging out of your Aura App
- My Frame is not turning on (black display)
- How can I reset my password?