Skip to main content

Our team is here to help!
We're not currently experiencing any production or shipping delays.

Digital Frames

Help

1399 Reviews

Welcome to Aura Customer Care

Support starts here

Aura Help Center
Troubleshooting
Photo Issues

Photo Issues

Frame stuck on "Loading Photos" message
My app or frame doesn't show all photos
Frame stuck on the same photo
Frame displaying photos that I never added

Not what you're looking for? Contact Customer Care

Change Region

Selecting a different region may change language and contents of auraframes.com/hc

AMERICAS

United States (English)
Canada (English)

EUROPE

United Kingdom (English)

Other

Other (English)

Browse

Home Digital Frames Help

Company

Blog Careers Contact Us Corporate Giving Find in Store Terms & Privacy Wholesale

Stay up to date on the latest news and exclusive discounts

Stay updated