Aura digital frames are beautifully designed WiFi frames that connect people around the world through a brilliant photo-sharing experience enabled by Aura’s cloud servers. This online user manual compliments the more concise print version that came with your frame.
Your Aura Frame
You cannot go wrong with any of our Aura frame models since they all come with LCD screens (440-450 nits brightness) and share most features including an excellent Aura display quality and premium designs. More information on our various models can be found here.
Where to find your frame's serial number?
You can find the serial number in your frame settings in the Aura app. Open the Aura app, click on the "A" in the top left corner and ensure you tap on the correct frame (if you have multiple frames). Tap the settings icon in the top right corner of the screen to open frame settings and scroll down to the bottom of the page where the serial number is listed. The serial number can also be located on the bottom of the box your frame came in, by barcode. Sample 11-digit serial number - e.g. "G01-00012345".
To set up your Aura frame, you’ll need the following:
- 2.4 GHz WiFi network connection
- Bluetooth enabled Smart device*
*While you do not need a smart device to enjoy the frame, a Bluetooth-enabled smart device is needed to connect the frame at its final destination or to preset the WiFi network if this is being prepared for a recipient.
Setting Up Your Frame
Download the free Aura frames app and easily sync your camera roll, iCloud, and Google Photos. After unboxing your frame simply remove the film "Happiness Starts Here" by pulling on the tab on the side of the film and it should come right off. Set up the frame on your WiFi.
Giving Aura as a gift
Aura frames are a great way to stay connected with loved ones all around the world. Through our gift options, you can offer frames to friends and family and preload the frame with photos/videos.
With unlimited storage, you add all your favorite memories to your frame. Adding photos/videos is simple by using the Aura app. Alongside the Aura app, we have alternative ways such as using the photos scanner, using the share sheet feature from your device, uploading from a computer, or uploading via email.
- Adding Photos
- Adding photos from a computer to a frame
- Adding & removing albums on your frame
- Uploading and viewing videos on your frame
- Using the photo scanner
- Using the share sheet
- Photo Access and Privacy
You can invite your entire family and friends anywhere in the world to share their photos onto your frame(s), and never worry about running out of space. Non-existing Aura users will need to create a free Aura account to contribute to your frame(s).
Customizing Your Frame
You can control and easily customize your frame to your preferences within the Aura app. Whether it is to have your photos displayed for a shorter or longer period of time, the Aura app allows you to change this with a few clicks.
Managing Multiple Frames
Invited or own more than one frame? No problem at all, with an Aura account you can manage multiple frames, and access all of them through the Aura app.
- Managing multiple Aura frames
- Adding photos to multiple frames
- Photo transfer from one frame to another frame
Changing Your Wifi Connection
Aura frames are required to constantly be connected to a WiFi network (2.4 GHz band only) and plugged into a power outlet to operate and receive new content. Wifi connection updates are done using the Aura app, however, this can not be completed remotely.
Privacy and Compliance
For a detailed overview of all features please visit this article. For more support and troubleshooting information please head to our online help center.