Welcome
Aura digital frames are beautifully designed WiFi frames that connect people around the world through a brilliant photo-sharing experience enabled by Aura’s cloud servers. This online user manual complements the more concise print version that came with your frame.
Your Aura Frame
You cannot go wrong with any of our Aura frame models since they all come with LCD screens (440-450 nits brightness) and share most features including excellent Aura display quality and premium designs. More information on our various models can be found here.
Where to find your frame's serial number?
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Get Started
To set up your Aura frame, you’ll need the following:
- Power
- 2.4 GHz* WiFi network connection
- Bluetooth-enabled Smart device*
*Our Walden frame supports 2.4GHz and 5GHz bands
*While you do not need a smart device to enjoy the frame, a Bluetooth-enabled smart device is needed to connect the frame at its final destination or to preset the WiFi network if this is being prepared for a recipient.
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Setting Up My Aura Frame
Download the free Aura frames app and easily sync your camera roll and iCloud. After unboxing your frame simply remove the film "Happiness Starts Here" or "Picture More Joy" by pulling on the tab on the side of the film and it should come right off. For assistance with locking your power adapter please see the bellow video:
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Giving Aura as a gift
Aura frames are a great way to stay connected with loved ones all around the world. Through our gift options, you can offer frames to friends and family and preload the frame with photos/videos.
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Adding Photos/Videos
With unlimited storage, you can add all your favorite memories to your frame. Adding photos/videos is simple by using the Aura app. Alongside the Aura app, we have alternative ways such as using the photos scanner, using the share sheet feature from your device, uploading from a computer, or uploading via email.
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- Adding Photos
- Adding photos from a computer to a frame
- Adding & removing albums on your frame
- Uploading and viewing videos on your frame
- Using the photo scanner
- Using the share sheet
- Photo Access and Privacy
Invite Members
You can invite your entire family and friends anywhere in the world to share their photos onto your frame(s), and never worry about running out of space. Non-existing Aura users will need to create a free Aura account to contribute to your frame(s).
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Customizing My Frame
You can control and easily customize your frame to your preferences within the Aura app. Whether it is to have your photos displayed for a shorter or longer period of time, the Aura app allows you to change this with a few clicks.
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Managing Multiple Frames
Invited or own more than one frame? No problem at all, with an Aura account you can manage multiple frames, and access all of them through the Aura app.
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- Managing multiple Aura frames
- Adding photos to multiple frames
- Photo transfer from one frame to another frame
Changing my Wifi Connection
Aura frames are required to constantly be connected to a WiFi network (2.4 GHz*) and plugged into a power outlet to operate and receive new content. Wifi connection updates are done using the Aura app, however, this can not be completed remotely.
*Our Walden frame supports 2.4GHz and 5GHz bands.
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Privacy and Compliance
At Aura, we take your privacy seriously, and we understand the importance of protecting your personal data. Full information regarding our privacy policy can be found here.
More Resources
For a detailed overview of all features please visit this article. For more support and troubleshooting information please head to our online help center.